• Hawaiʻi State Senate

Satellite city halls set sights on reopening


Satellite city halls across O‘ahu will start reopening July 1 for regular in-office service on an appointment-only basis.

Only Ala Moana Satellite City Hall will temporarily remain closed to in-office visits as it prepares to relocate within the shopping center.

For the other eight satellite city halls on O‘ahu, precautions are in place to ensure the safety of customers and employees, who will be required to wear facial coverings and remain six-feet apart from others during all in-office transactions.

Appointments for in-office visits to satellite city halls will be available starting June 29. To make an online appointment, visit www.alohaq.org

“In support of social distancing efforts, ‘walk-in-and-wait’ transactions are not offered,” said Sheri Kajiwara, director of the city’s Department of Customer Services. “We also ask the public to continue to do express payment services, such as water bill payments and annual vehicle registration renewals, via online, mail-in or by 24/7 kiosk options.”

This would free up appointment slots for transactions that can more efficiently be completed in-person, such as applying for a disability-parking permit, junking a vehicle or performing complicated motor vehicle transactions related to a lost title or difficult registrations.

The six driver licensing centers on O‘ahu reopened May 26 for in-office visits also on an appointment-only basis.

For more information, visit www.honolulu.gov/csd

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Hawai`i State Capitol
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Honolulu, HI 96813